Testimonials for Erickson Foundation Solutions

Scott, the sales consultant was fabulous, responsive and understanding. Gilberto, Angel, Jeff & Brian (the technicians) were communicative, skilled, polite and neat. Nate, the finisher bent over backwards, neat, polite, and skilled. The office admin was communicative, fair and polite. GREAT company to work with starting with 1st contact with Scott. Worked thru bumps easily and with much satisfaction. A great company for a homeowner to work with.

I just had the most amazing technician leave my house. I called with an emergency because my pump had died. I was so worried I was going to flood. I was told someone would be out later tonight after 5:00pm. The technician called and said he could be there in just 2 hours. I watched him as he changed the pump out and he worked so quickly yet efficiently. As he changed out the pump he explained the system to me and how it functions. Every time he went to the van and back he would wipe this feet before entering my home and always closed the door behind him. Very professional and clearly a great asset to the company. Would have him back out here in a heartbeat.

We had a contract with Erickson to do some work in our basement which we had to cancel when we sold our house. (The new owners wanted to wait to do the work.) Erickson returned our deposit without hesitation. From start to finish, everyone we have dealt with at Erickson has been very professional. If we ever need this sort of work done again, we would most definitely use Erickson. 

10 stars across the board! Justin was excellent - friendly, fast, informative.

Jason was very personable and had a lot of knowledge on it. I have a small basement and he is a tall guy so he actually had to sit on the ground to do the inspection. Not everyone would do that. I thought he was just great.

Nick and his crew were amazing and did a great job. Very professional and informative.

Your installers were professional and did an excellent job and I highly recommend your company. I'd definitely use you again! Thanks!

I had a wonderful experience with your company on a number of occasions. First of all it all starts with the ladies who answer the phones, they are always so friendly and upbeat and handle questions fully and expeditiously. Next, I dealt with one of your sales reps, Tom Armano, on pricing the installation of two basement egress windows and he was outstanding to deal with and went above and beyond in offering to help with any questions I had on his own time. Finally, my experience with Justin inspecting and ultimately replacing a number of sump pumps and a battery system was outstanding. The manner in which he conducted himself and took as much time as necessary to thoroughly educate me and put me at ease was greatly appreciated. Both Tom and Justin were friendly and upbeat as the office staff. Kudos to Roger the service manager who also took the time to speak to me, same experience as I had with everyone else. 

My experience was great from beginning to end. Everyone I dealt with with was professional, responsive and had answers to all of my questions.

I had Erickson Foundation Systems install a basement waterproofing system this week. The crew which included (Foreman- Anthony Rivas), Melvin Hidalgo and George and Justin Gouthier did an amazing job. They were very professional and answered every question or concern I had. I would highly recommend Erickson to anyone looking for a solution to their problem with water issues in their basement.

So I want to thank the salesman Branden, as well as the workers Rivas (Anthony), George and Justin for a wonderful job they did in my basement. I give 5 stars, but if I could give 10 I would. And also their kind and helpful customer service people as well, thank you so much.

Justin came to check our system. He was super friendly and explained everything very well. He went through the pump, told us how it worked, he cleaned out the grates and showed us how to get the grates up. I hope he’ll be back next year when we call for the yearly check.

Fantastic customer service and great professionals conducting the estimate and performing the work. I appreciated the explanations of my options and when the concrete repairs were completed, the work was expertly explained with guidance for follow-ups as needed. I recommend Erickson for your foundation repairs!

Justin was extremely knowledgeable in the operation of the equipment and took the time to explain the parts that had worn out and needed replacement. He also reviewed the estimated lifetime of various parts. He was attentive to every detail including reading the past work orders contained in a sleeve near the equipment. He worked out a plan for replacing various parts in the system to ensure it was fail-safe. His experience level and ability to work well with customers is outstanding. Before leaving, Justin was careful to clean up and leave the area in the same condition as when he arrived. 

Everyone was courteous and neat when working.