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This was an old house with an unfinished basement and the client still wanted to have active-passive protection at home from radon. They moved into this home a year ago and they are slowly fixing things. She recommended her daughter's home have one installed too since she was happy with everything.
This customer was annoyed and had been complaining with the noise level of their old radon fan. Turns out the location they wanted was next to a bedroom. There is almost no insulation behind their siding, so if the pipe even comes close to the house, there is a vibration/noise. We explained to them how it was and was very disappointed with the previous mitigation company they worked with. We drafted a plan where the team managed to strap the pipe above the fan with J hooks to help with the noise. It was a nice experience since customer has knowledge in construction he had better hooks provided - he didn't ask for a discount either which was cool. Everything went well and he was happy!
With Radon Testing as their only priority for Ashley, she made the decision to get her own radon mitigation system. She was our client from the month of April and was hesitant to get a system by then and only stuck with radon testing first. She called again this June and asked about a free estimate. We discussed her options and advised to do a new test as radon levels could fluctuate for a lot of reasons. Levels returned around 7 and was eager to have her radon remediation system installed as soon as possible.
A residential home in Red Oak, IA needed a radon mitigation set-up for additional protection. Not only while this was being processed, the Team where also able to find a crawling reptile in the area!
Our duo team John and Austin had some challenges with this installation but made sure the job gets done. Everything went well and the customer is happy.