Testimonials for MidAmerica Basement Systems

Our Design Specialist did a Excellent job explaining everything to us. Answered all of our questions. Mike Clementz/Crew guy did a Great Job. We are very happy with the Turtle installment for or entry into Crawl Space. Mike gave us feedback on where we stand with our Crawl Space.

There was very little clean up for me to once they were finished. Despite the fact that the entrance to my crawl space is through the house and it was a muddy mess, they were extremely careful and respectful! They went out of their way to keep the mess at a minimum.  The crew was very polite and extremely accommodating.

The end result is impressive.  The encapsulation looks great.   Our crew leader, Mike Clementz, pointed out issues with the water heater and crawl space entry. This allowed me time to assess the issue instead of reacting to an emergency. The crew arrived timely and returned till the job was completed.  The crew cleaned up daily and when finished no debris was left.  I chose MidAmerica Basement Systems because my crawlspace had a high condensation, dirt floor and a poor vent system. I needed to do something but did not know what. The advertisement showed exactly what I needed and there was not an issue with it being a crawl space vs a basement.

We had two jobs done. Both equally great. Gary did the crack sealing. Bill Wilcox's team did the crawlspace. Very impressed with cleanup given the amount of work being done. Professional website with a lot of information provided. Books sent to my address with more information. Excellent sales team.  

wonderful,respectfull and work very hard answers all questions asked. they work very hard and deserve a raise. they came at 08:30 and did not leave until 7:15. I know all 3 were very tired and had a full day for the next day. very corteous and even asked if I wanted a piece of the pizza they had ordered. Dillon seems to be a good leader. I enjoyed them here.

Carlos is an invaluable worker/foreman.  He performed different challenges with finesse (and a smile), successfully working with his fine crew like a real team.  All three were fine workers and people.

We originally chose MidAmerica Basement Systems back in 2016, because my sister had her basement water proofed and they did an excellent job. We went back to them when we needed walls straightened because their work has always been excellent. Always prompt to get back with me easy to talk to about work being done.  Very polite and knowledgeable completed job in efficient time. Left the basement the way they found it.

Picked up one of your pamphlets from a home show in Monmouth, IL. Decided to give your company a try. Worked out really well. Thanks! The girl who booked our estimate was very nice.  Mike Banks, our design specialist, explained very well what was going to be done and why it needed done. Very straight forward and professional! Our installation team, lead by Mike Clementz, was courteous and very efficient! Explained in detail on what was going to occur. At the finish of the project, they also explained what to do during the curing time of the repair. Very straight forward and no B.S. Would call them again! Work area was left in great shape! Very pleased!  

Previous owner installed your system. We came from California and knew nothing about basement issues. There was a system in the basement and I finally got it figured out that it was your company. We had a plumber here to look at the I-Beams (we knew nothing) and he explained that is what your company did. We are happy.

I chose MidAmerica Basement Systems because your company was the only one to return my call and have a representative come to my home and promote your product. I would recommend your company to anyone who was in need of your services. Everyone I dealt with enjoyed providing exceptional service and provided answers to all of my questions. Pete Hensler, and his crew were excellent during the three day process. They answered all of my questions about the work being done.  All work areas were checked by all crew members to ensure every thing was cleaned up. I had asked them to pile up some of the larger tree roots. Following the cleanup Pete had me inspect the work area to ensure every thing was satisfactory.

The wall stabilization crew (Shane, Blue and Zach) were very professional and hard working young men. On top of that, they were always courteous and polite, in spite of working very hard at strenuous jobs for two solid days at my home. Your company is obviously doing something right -- customer service is making its way back to the country!

It is reassuring to have the life time warranty on the piers and the foundation. I have a peace of mind that my house is fixed and fixed the correct way.   The entire staff is amazing. I do need more work done, another sump pump, another crack injection, and the outside piers installed when the weather is better. From the office staff, to the engineer that did the bid, to the installation crew, everyone is so helpful and kept me informed every step of the way. Kenny and his crew were fantastic! Very professional with installing piers in my basement. The outside piers will be done in the spring. I was extremely nervous about all the work that needed to be done but Kenny explained the process every step of the way. Kenny and his crew had to work in very muddy conditions with all the snow and rain that we had. They laid down floor coverings on my main level so not to track in mud. This was an almost 2 week project to date and the very last day they cleaned up the walls and the floor. They left it spotless. I couldn't have asked for anything better. I had used your company to install a sump pump, redo my crawl space and to do one crack injection 7 years ago. I was extremely happy with the service back then. So this company was the first call I made when I needed other work done.

The crew were very polite explained everything they were doing and why. Extremly pleased with their work/Pete and Doug.  They did a very good clean up.

Started and completed on time. Courteous. Did a good job.