Testimonials for MidAmerica Basement Systems

Mary called into the MABS office to let the team know about the great experience she had with her service technician, Kyle, and how much she is placing on the system that we installed, and are maintaining for her. Watch the video to hear the actual call!

When Denise first purchased her home, she knew that she would want to someday finish her basement. After a few years of living in her home, she began to notice water seepages, putting her basement finishing project on hold. She knew that she couldn’t afford both basement waterproofing and basement finishing, so instead she left the basement unattended. When Denise heard of the WQAD Dry Basement Giveaway by MidAmerica Basement Systems, she thought she would give it a shot. Design specialist Joe Sarb, had inspected her situation and informed her on what she would need to do to fix her leaking basement. The day finally came when the winner was announced and Denise couldn’t believe it. She received a full perimeter drainage system, WaterGuard, and a TripleSafe sump pump. Denise also added CleanSpace Wall and a spray foam installation to help decrease humidity levels and increase the efficiency of the basement. She now has a dry basement that she can either leave the way it is, or finish it the way she would like.

Zach and Lindsey tried to sell their house last year, and during their inspection an issue with their foundation was discovered and the sale fell through.  They knew they would have to get the problem fixed if they ever had any hope of selling their house.   Luckily, that was the same time MidAmerica Basement Systems was running a foundation repair giveaway contest.  As the lucky winners, Zach and Lindsey got the repair work they needed.  They were able to sell their home this Spring!

Rene was great in her calls and email to me. She was always very attentive and careful to provide just the right amount of guidance and support. Cole Tatge was very very good. He spent much time with me, going over every detail and all of the rationale for the process and procedures. The presentation materials were excellent and the video was helpful. David Ezelle is an exceptional co-foreman. Together with Richard, the foreman, they made a cohesive pair. I was especially pleased that, in spite of some difficulty with the graph they were given, David and Richard went the extra mile to resolve the issue rather than merely going back to Davenport. David was especially professional in the way he approached the job and the way that he communicated with me. He was very careful regarding the preparation of the materials and equipment and the way that he completed the work. My driveway, sidewalk, and steps are now safe and neat. in spite of some difficulty with the graph they were given, David and Richard went the extra mile to resolve the issue rather than merely considering going back to Davenport. David and Richard were very careful to provide a thorough cleanup. They are especially meticulous, given the kinds of materials that they work with. I had tried to secure a local company for slablifting. I used Thumbtack. I only received a call back from one large company that is located in Missouri. Of my three inquiries, I made an assumption that they did not necessarily want to deal with senior citizens. That is my personal assumption. I subsequently used Home Advisor and found MidAmerica Basement Systems. I couldn't believe the exceptional professionalism and gracious care of each person with whom I was in contact

 Our design specialist was great. He actually took the time to listen, go through a list of about 40 questions I had concerning the installation of the proposed Radon mitigation system, provided a detailed sketch and a working plan after physical inspection and measuring of my residence. Two other supposed Radon mitigation companies I consulted with could not, would not, and did not do ANY of that! Bill (Job Foreman) and his crew worked together very well and were very considerate of their surroundings.  They were Punctual, attentive, knowledgeable, professional, thorough. 

Very polite professional service. I think I was referred to as "Sir" more times in one day than in the past 10 years.

I chose MidAmerica Basement Systems because a friend of mine told me you did work at his home and he was satisfied with everything. Dillon and David were great. Nothing but good things to say about him and his crew. Kept me informed from start to finish. Worked with me when I wanted to make changes from the original agreement. I would have them back again to do work.  

So far, so good! The staff we've met have been great ambassadors for your company.  Dan was friendly, professional, and communicated your company's desire to do exceptional work.  Dillon and Doug faced extremely challenging conditions and unexpected obstacles with our basement. They were always positive and encouraging. They displayed an incredible work ethic!  Dillon and Doug were as careful with our house and belongings as we imagine they would be with their own or a family member's.  Competitive pricing. Responsive staff.

I was pleasantly surprised that they went through the process of pulling the building permit.  We chose your company because of the technique used to correct the bowing walls.  Also because they were professional in returning our calls.

I chose MidAmerica Basement Systems becasue I read several reviews from satisfied customers and have personally known Troy Hamilton (sales rep) since 5th grade. Dillon and his crew did tremendous work - very nice, professional, and courteous. Thankfully Dillon and David showed up on Thursday and finished the job in one day. Again, they did a tremendous job and we are very pleased with the final product. They also did an excellent job cleaning up and left hardly any trace of them being here. Troy Hamilton and Dan Garner did a very good job explaining the system, how it works, what was involved with the installation, warranty, pricing, etc.  

Its been a week since my system was installed in my crawl space and I already notice a positive difference in the air quality in my house. Great job.  Mike C. and his crew were great. They were knowledgable, hardworkers,and ready to answer any questions I had. Great job Mike!  

Dillon H. and Doug S. did an exceptional job finishing our basement with Ever last walls. Our 100 year old basement was extremely difficult to finish. All the walls were crooked and it took more material than originally projected. They had to reconfigure the measurements and it turned out to be one of their most challenging jobs to date. The job that was preformed was out of the ordinary and done to our very satisfaction. Dillon and Doug thought out of the box to complete our project. We would recommend Mid-American Basement Systems, Dillon, and Doug to anyone. 

We are overall VERY satisfied with the company and the work performed.  Cole did a great job explaining all that would be done with the job and didn't put any pressure on us to do the project. He went above and beyond when we ran into some unexpected problems. They were addressed and done right. We would recommend him to anyone!  Dillion H. and Doug S. were on time and very polite. They answered all our questions and preformed the project in a professional and experienced manor. This is not as easy job and they are hard workers! We can't say enough good things about them. The cleanup process was done to our satisfaction.   We chose your company because all the reviews were above the average compared to all the other companies we looked into using. We are glad that we made the decision to go with MidAmerica Basement Systems. If need any more work done in the future, they will be the company that we will call.

I chose MidAmerica Basement Systems on a referral from my daughter and son in law (Brooke and Sam Nelson/Berkes), along with the information provided by the salesman (Troy Hamilton). These guys are hard working, professionals, that were very considerate of the homeowners point of view. Kevin Smith and Chris Riley did a nice job, and utilized their time well. Again, very considerate of working in someone's home. Good information and great representation from our design specialist. The appointment setter was pleasant and informative. Good communication from start to finish. 

Mike Clemeentz was the foreman for the installation at my home. Very professional, courteous, and neat crew. We chose your company for two reasons:  1) You sent books, which included information about basements and your products/services. 2) The sump pump system is unique on the market.