Testimonials for MidAmerica Basement Systems

I've had your products (floor, walls, windows, sump pump, Sanidry, washing machine hoses, etc.) since 2009/10. At that time, your company had the most complete solution for what I needed. I'm going to be getting your new Sanidry shortly since my old one (much bigger) finally died. I've never been disappointed with your products or service, and my basement has been dry every since installation. I've recommended your products to the church where I work -- where they have a basement that desperately needs waterproofing. A salesman has already come out to speak to the parish manager. The decision is out of my hands, but I've strongly recommended your company and waterproofing products.

MidAmerica Basement Systems was the only company that I called! Dillon & Doug were the best kind, courtious and knew what they were doing. They were GREAT!

Mike Clementz did an amazing job. He explained everything & did step by step directions. We couldn't be more pleased.

Company as a whole is awesome. Great people working with Mid America Basement Systems. My Call representative was very polite and professional. Called me back when she said she would.. Our design specialist, Bryan Nachazel was great to work with. A great 1st impression of your company. The best of the experience was Rodney Gaither and Ra Shawn. These 2 are Rock Stars!!! Very, very knowledgeable, took the time to answer all our questions. These 2 are an asset to your company. Rodney was the nicest, most polite service oriented individual I have the pleasure of doing business with. KUDOS to this duo!!!  the 2 rock starts did a phenomenal job on clean up. My husband and I were super impressed and amazed at how hard these 2 worked. These 2 need to be acknowledged for a job well done. I received WOW customer service today. Our old house had a terrible leaky basement. I called your company on a whim and was super impressed with the work and the fact that we had a dry basement for the 1st time ever. When we lost our house to 130 mile an hour straight line winds we rebuilt. New basement, thought we were good with tile and sump pit installed. Boy were we wrong. Our pit/pump couldn't keep up, after 2 floods in the basement, I called you company. I know that I will sleep well tonight during the rains as I am covered by Mid America Basements Systems and the Triple Safe Sump Pump Systems. I will seek you services again if I find I need any of the other services you offer in the future. I would highly recommend your company for any waterproofing, etc. Thank you.  

"Since having the basement system installed your company has been exceptional in taking care of our system.  Tim did a very thorough job today in inspecting and servicing our system.   My wife saw your ad in the paper and asked if she could call. I reluctantly agreed. Your salesperson came and looked at our basement and said it could be dried up. I didn't really believe it possible but agreed to do it as he guaranteed it would work. Well, long story short . . . IT WORKED, and our basement has been bone dry ever since. Made a believer out of me. Re: competition, at the time we didn't know of any and now glad we didn't."  

MidAmerica Basement Systems is a Quality Company!  When I first contacted you a couple of years ago, it was because of television advertising. Since I have worked with Mike, Justin and his crew, and now Adao, I choose your company because of its people, and their commitment to quality work.  Adao was a good communicator with a sense of humor. Adao made sure to do a good job of cleaning his little messes. Left the house like he found it!

Wes was very accessible through the whole process and answered all our questions. He was knowledgeable about the products and services. Oscar and his crew are extremely hard workers. They finished the work on time. They were concerned about us being fully satisfied with their work. Oscar knows what he is talking about as well as installing the different systems. He was also very professional in the payment process, etc. Adao did the crack repair; we found him to be very professional as well. We were very satisfied with cleanup. We chose MidAmerica Basement Systems because of your website and a referral by Dave Waskow of Sumner, IA.

"On June 3, 2017, a representative of your company stopped by at my request. I MUST let you know he was way ABOVE & BEYOND the normal service call. Please recognize him with a SPECIAL WOW! in your Monday Meetings. His name is Adao."

I heard good comments about MidAmerica Basement Systems, and talked to a representative years ago at a local home show. I had a basement drain/pump system installed in one rental house several years ago. Because of success with that 1st system, I had another installed in a second rental house in 2015. Today, 02-Jan-2017, Adao Natario performed service on both systems, replaced one pump, and also recommended some other work, which I will consider. Adao is a good representative for your company, works well with customers, shows enthusiasm and professionalism, and ensured the work area was clean before he left. Thank you.

We have had you do several projects on our house, we trust you.  Very low pressure - that's most important to us. And when we wanted to adjust the work being done, we were listened to and our wishes were honored.  Consistently polite, friendly and professional. I was comfortable with them in my home. They treated our house with respect.  We could barely tell they had been there!

We liked the fact that one company provided a variety of products and could do the job in a relatively short period of time.

Our overall experience was great. Every step of the process was well organized and went as planned. The results were outstanding. We really appreciated how detailed and personalized the service was. The sales presentation information was clear and easy to understand. The guys on our installation crew were awesome! They were professional and polite and very efficient. They provided updates on their process and the quality of work was great. Everything was a first-rate job.  We really appreciated how careful the crew was during the cleanup. They went the extra mile in every way. The only way you could tell they had been here was the fact that our basement looks 100 times better than before! We chose MidAmerica Basement Systems because of the clear information that was presented in the initial meetings.

We had a crawlspace encapsulation system installed. Starting with our experience with the call representative, Holly- She was very pleasant, professional, and curteous.  Chris, our design specialist provided a thorough review of the process and quickly provided us with a reasonable estimate.  Mike Clementz, our installation crew leader, provided exceptional service with integrity, while completing our needs in a timely and respectful makker.  I chose your company because of your reputation!  I did not even check with other competitors in our area.

"Matt Shawgo did a Excellent job explaining everything to us. Answered all of our questions. Mike Clementz/Crew guy did a Great Job. We are very happy with the Turtle installment for or entry into Crawl Space. Mike gave us feedback on where we stand with our Crawl Space."

I really appreciated that Mike came for our initial appt. on a Saturday, to accommodate my schedule. When it was determined that our needs were more for structural work versus crawl space encapsulation and water removal....Mike suggested we bring out the owner. Ryan came out with Mike for a second Saturday appt. It was determined that our main concern was collapse of my beloved school house cottage. We were advised to go with 7 Smart Jacks and a new 40ft. Steel Support Beam. I was very happy that they both came out to review this to make sure that what they quoted and advised would address my #1 concern. The rest of my concerns will be done by myself and a private mason, now that the house is stabilized and we won't have to worry about collapse, due to deterioration of our main support beam.   I initially called the company, because their Ad indicated they were Basement & Foundation Specialists. I made the final purchase from them, because of all their Business Accreditations & the Lifetime Guarantee they offered me. I felt like this company had all the backing to stand behind their word & that I could trust them. That is paramount when spending this kind of money. Thank you Mike (Sales) , Pete (Foreman), Doug (Laborer) & John (Laborer).