Testimonials for John's Waterproofing

We encountered a serious water problem in our daylight basement that a new sump system wasn't fixing. We asked John's Waterproofing to look at it, and they recommended their drainage system to fix what was thought to be a "cold joint" problem; water seepage between the foundation and the wall. We agreed; they began the work and quickly they discovered that wasn't it at all; the water was coming down the inside wall from outside. They quickly stopped tearing out drywall, and we weren't charged anything. We did contract with them to move an existing sump pump system and install a more substantial moisture barrier in the crawlspace, a job they did well. All of the workers were very courteous and industrious, and we feel we got our money's worth for the work they did. I'd hire them again, definitely.

Very efficient and knowledgeable. Second foreman very good.

The service tech (Jeremy) was great and I asked many questions about the system. He was knowledgeable and was patient with me. I appreciated that he had booties that he wore on my carpet without even asking. 

I was very impressed with the thoroughness that Bob Beachboard showed. For example, he was the only person who came to my house who used a moisture meter on the walls. Like the others, he thought I didn't have an immediate problem, but that I should keep an eye on things so that they don't get worse.

AJ was awesome. He explained the work in simple detail and was very professional. I would definitely have gone with John's if I didn't need additional construction.

 At this time, I am comfortable with every aspect of today's appt. I appreciate being provided with reading material, including books, for a more thorough understanding of the problem and potential solutions. I was very happy with the thoroughness of her inspection, ability and willingness to answer all my questions so that I understand the options and costs.  The inspector called before the appt to let me know she would be late and gave me an updated arrival estimate. I assured her that would be fine and she arrived sooner than her estimate. Thank you.

Aaron was very pleasant and his annual service of my system was amazing. He answered my questions, explained what he had done and even remembered me and my house from when he came out last year. The process has been amazing start to finish.

Eric was great - and very helpful - and I'll recommend you guys to everyone.

Harry is awesome, the whole crew that came out was amazing! Not just great service, but great guys! 

"Ryan did a great job during annual service and went above and beyond when it came to additional issues. We look forward to having him do all future services."

Dan,   I just wanted to let you know about the job you did for me at my house on Fernwood Circle. I am thrilled with the way it turned out. Your crew was great - fast, efficient, and Jose (the lead worker) was informative to all questions. The project turned out to be better than I expected.   I'm really glad I found you folks.   Thanks again,   Paul Poitras

Really appreciate you guys coming out. The team was incredible from start to finish!

We had an experience on 9-12 that was to good to be true. After making an appointment with your company, to look under our modular home to see if we had mold, you sent a rep to our home.  Sammy Brooks, your Systems Design Specialist, explained all the different areas he would check on and let us know what your company could do for us. Fortunately he didn't find anything to be acted on for some time. This was a good thing, but the good thing was Sammy's demeanor and excellence in explaining the situation for us. He was very articulate and just plain nice.  We are surprised there was no change for this inspection and we thankyou very much. We will remember Sammy's suggestions and be happy to recommend your company to anyone needing your service. 

Installed clean space encapsulation, expelled collected water with smart sump pump and installed sani dry mini unit. Larry explained what needed to be done and was very professional. The office staff made scheduling around my time line and everyone was prompt and polite. The quality is hopefully excellent!

They did excellent work and completed the work in a timely manner.