Testimonials for Advanced Basement Systems

The basement in Annie and Dennis W. home's in St. Thomas, ON began to spring small leaks in several spots. Overtime the small leaks began to expand and affect the entire basement. Annie and Dennis had another company come and give them an estimate before they called Advanced Basement Systems, but the solution they proposed just didn't make a lot of sense for the couple. Advanced Basement Systems, on the other hand had better solutions, the system design specialist explained everything that was going to be done, and the installation crew did everything exactly as explained. The entire job, which included installation of the WaterGuard system along the interior walls of the basement, and a powerful sump pump was completed in four days and the crews cleaned up after themselves leaving the place dry and tidy. Since the work was completed, the basement has been completely dry. "Never had another water problem. If I had a water problem again, I would be calling Advanced Basement. For sure!"
Dennis and Annie W. of South Thomas, ON
Our service person was Mike Modde. He explained everything to me step by step. Mike also answered any questions I had. My husband I believe met with Rick Ablenas who came to the house while I was away, so I wasn’t around to hear about the way the repair would be done. Every question I asked Mike was very happy to answer; I hope I wasn’t a pest. Mike was very knowledgeable and told me that he had been doing this for several years. I could see that he enjoyed doing this kind of work with the detail and care he took while fixing the wall. Mike was concerned about the loud noise the jack hammer would make so that it wouldn’t bother me and that he would try not to take too long. Mike was concerned about my cat that the noise wouldn’t spook him. Mike had to take the bottom step off and he made sure that it wouldn’t be too hard for my husband to put back on, he also secured the second bottom step so when we walked on it that it wouldn’t collapse and we wouldn’t get hurt. After Mike was done he explained about the drying time and when the bottom step should be put back on. When we need more repairs done we definitely will be calling Advanced Basement Systems again. Thank you for everything. Darlene
Darlene & Tony S. of Clinton, ON
Wednesday, May 8th
We are very satisfied and happy with the job. The inspector was thorough and gave us a number of options as to how we could repair within our budget. Installation team were very friendly and helpful with any questions we had!
Steve and Melanie M. of Winthrop, ON
Very satisfied. Excellent inspector and great office staff. Your installation team was excellent. Chose you for your confidence and experience.
John M. of Seaforth, ON
Just had a system put into my basement by Devon, Costner and Jessie. Very pleased with how they worked to find solutions to my unique situation, and appreciated their excellent customer service. They were polite, they explained things well, and they cleaned up before they left. There was a downpour last night, and my basement is dry! Thanks, Advanced Basement Systems!
Karen R. of Seaforth, ON
Monday, August 19th
Kevin was excellent and Dan was very professional. Our friends had piece of mind since you did work for them, which helped us move forward.
Don & Maria G. of Monkton, ON
Monday, January 7th
Very satisfied. Professional and knowledgeable inspector. Office staff were A++. Installers were polite and cleaned up well. Chose you for your products and numerous references. You are not the cheapest but I have gone cheap before and lived to regret it. Thanks!!
Paul and Nancy M. of Goderich, ON
Satsfied with work done. Installers were efficient, knowledgeable and courteous. Inspector was clear and knowledgeable.
Ken E. of Goderich, ON
Very satisfied. Recommended by a friend. Professional and knowledgeable inspector.
Jane D. of Goderich, ON
We were absolutely delighted and just now need time to see if we have this fixed. Kevin, Frank & Matt are awesome! The office staff were totally professional-beyond the norm-terrific. The Inspector Dan Clancy was very professional, a great representative of ABS. The Clean up was 100% satisfactory. ABS has impressed us from start to finish. It's early yet and I just so hope that the water problem is resolved. So far-so good. Your Team is a class act! Geoff Fry
Geoff F. of Goderich, ON
Totally satisfied. Very professional salesman- no pressure. Your office staff was friendly and followed up at every stage of the process. Very friendly install team-neat and tidy-excellent workmanship-got the work completed quickly. Thanks for putting a stamp on the return envelope. It's a small thing but it's another example of your wonderful customer service. I can't say enough about how impressed I am with my experience with your company. Well done!
Wayne and Lorna B. of Wingham, ON
Very satisfied, super job! Dan was very professional- great presentation and answered our questions. Office team was super- kept date for work and very prompt. Kevin and Bert were super guys! Great clean up too. Pleasant to work with.
Leola P. of Harriston, ON
Tuesday, November 26th
Larry and I were very satisfied with the job that was completed by Advanced Basement Systems. The install crew were friendly and the office staff were good. Tim the Inspector that came to give us our free estimate was a very nice guy. He presented himself well, along with the presentation. The clean up was very satisfactory. It was pleasant to have the crew around for the time they were here. I would strongly recommend this company to friends. Thank you.
Larry and Lorraine L. of Stoney Pointe, ON
Monday, June 5th
Very satisfied. Inspector was professional and friendly. The install crew were professional, quick and clean.
Rosaire and Patty G. of Dover Centre, ON
Rene, Justin and the rest of the crew did an excellent job. I wanted to respond to the Wow Service Award program for these guys , but I had difficulty obtaining that site. Tom was also very professional and I enjoyed dealing with him. Thanks, Glen
Glen M. of Windsor, ON
Wednesday, February 20th
Total testimonials : 415
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