Testimonials for MidAmerica Basement Systems

The packet I received before the appointment was extremely helpful.  After reading the book I had even more questions and Tim was there to answer all of them.  Time was also very good with returning my phone calls.   

Tim was very knowledgeable and extremely helpful.  The office staff was very helpful when it came to scheduling my appointment.  The first call I made they had made me an appointment and sent me information that day.  The installation crew did a fantastic job!

The packet before thee appointment really helped me make my decision on going with MidAmerica.  Tyler was very friendly and was able to answer any of my questions.  And he was also able to explain the process.  The installation crew was very nice and polite.  They respected my house and cleaned everything up.  I didn't have to lay a finger!

Tim's honesty is what made us a MidAmerica customer.  The packet was very informative and helpful when it came to me asking questions.  The installation crew was very cordial and polite.

Tim was very professional!  I like the fact that he completed the estimate when he was at my house, I didn't have to wait for it in the mail. I first heard about MidAmerica at the Home Show in Waterloo and then I started doing some research.  Their referrals really made me feel comfortable. 

The sales rep provided plenty of information and explained the process very well. I liked the timely fashion of sales rep coming to house to give us a bid and the timing of when the job could be done. 

Talked to representative at the Cedar Rapids home show.  Very courteous and concerned about my complete satisfaction with the entire project.

Oscar and the guys were great, and I really appreciate how quickly they were able to get things done. Since there was a discount to book on the same day, and because the described water proofing system is more advanced than the competition, I went with it. Any other company is going to cost just as much or more, anyway, I figure. Joe was wonderful about explaining everything to me, and when issues came up, he was understanding and worked with trying to keep the cost down. Oscar and the crew also did a great job, and were very nice about everything. I hope you appreciate your great employees!    

I chose MidAmerica Basement Systems because they seemed to be a reliable company and the professionalism and the friendliness of staff made a huge difference. They were very professional, very well mannered and kind!

The office staff is amazing.  They were just so helpful and courteous.  I heard about you guys from my son. You did his basement and it looks really good.  The battery back up was just something to do for peace of mind. 

Tim did a marvelous job!  He explained different options to us and didn't try and push us into anything. The installation crew, Brandon and Justin were nice and extremely hard working.  I can't believe they got everything done in just 2 days.

I have seen your trucks during my commute between Cedar Rapids and Davenport. Your office staff had very good information and both times I called Kim and Tiffany were helful and really nice. Tim Farnsworth was awesome, he explained everything and I basically bought everything that your company has to offer for a house my size. Your company offered a total package of what I needed. You had been to my house several years ago and I wish I had you install it then. Crew was great, worked fast and hard! Larry and Mike that did the installation did a great job and were very professional, Great guys!

Tim was great, he explained everything so it was easy to understand and how the project was going to go.  The installation crew did a fantastic job cleaning up.  Plus the office staff was very polite and worked around my schedule when it came to setting my appointment.

We heard about your company through word of mouth and all the things we heard were excellent. The office staff was courteous and  helpful. I thought the crew did an excellent job and were tidy. It was less of a mess than I expected. 

I heard good comments about your company and your company responded quickly. Eric Marck was kind, considerate, and used the time well. The crew was prompt, courteous, and did a good job cleaning up afterwards.