From day 1 Erickson provided clear and consistent communication. All of my questions were answered in a timely manner and ensured my understanding of the process. Everyone I encountered (scheduling, sales, foreman, crew) was extremely helpful and friendly. Even when the project started to go a bit sideways and we weren’t sure it was doable, everyone made the extra effort to come up with a hybrid plan that would still address the issue. While expensive, I strongly feel that I got what I paid for with both a forever product and excellent customer service.
Erickson was the first company willing to take on the magnitude of the project. But even being the primary option, I wouldn’t have moved forward if I wasn’t confident in the company and its employees. Everyone was so amazingly helpful during an extremely stressful time!
Great service from start to finish, the technician was professional and explained everything...