Job review from William in Edmonton, AB T5X 5Y6 on 09/04/12
Our Overall Service
Overall we are very happy with the service we received.
Call Representative
We had a month wait time just to initially see the sales person, which seems too long a time.
Our Office Staff
Office staff seemed very friendly and knowledgeable.
Sales Process
Overall the sales presentation was pretty good, however a little more detail about the equip we were buying could have been provided.
Our Installation Crew
Everything went well as far as we know.
The Cleanup Process
Housekeeping was great.
What made you choose our company:
We chose Basement Systems over (2) other contractors to replace and upgrade our sump pumps. Basement Systems personnel seemed to be most knowledgeable about leaky basement issues in general and also had testimonials of proven repair solutions and displayed confidence that they had the expertise to do the job.
I've put my walls back together, so I'm banking that the leaking issue is resolved. Thank you...